Printer
POS Printer
Type
POS Customer Displays / Monitors
CRM Customer Relationship Management
PID:
2007253
Model No:
Made in:
Taiwan
Quantity:
1000 Piece(s)Available
-
+
Payment:
Other
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Supplier Details
FROLINK TECHNOLOGY CO., LTD.
Member Since
Address
6F, NO. 961 ZHONGZHENG RD., ZHONGHE CITY, TAIPEI COUNTY 235, TAIWAN.
+886-2-22210217
Contact Seller
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Product Specifications
Key Features
CRM Member Management、Customer Relationship Management、｜Host POS-Frolink
HOST POS system, offer POS system customization service; for example: POS machine,POS system, label machine, printer,cashier, electronic receipt,CRM (customer relationship management) ,ERP (Enterprise Resource Planning),KDS (Kitchen Display System, loyalty card, order online, delivery service...etc.
Service Content: POS Machine, POS system, cashier, label machine, printer, electronic receipt, delivery platform, order online,CRM (customer relationship management), ERP (enterprise resource planning) ,KDS (kitchen display system), Loyalty card
Customer Loyalty Analysis
Analyze the customer's consumption frequency in a certain period of time according to the accumulated amount and consumption times. Through this function analysis, you can find out the status of the company's handling of customer relations. Starting from the selected year and month, we will go back 12 months and count the customer's monthly consumption. Through the analysis and statistics of the customer's total consumption amount and total consumption in these 12 months, it will reflect the loyalty.
Member Rating Process
After a catering company has been operating for a period of time, there will be more and more members and old customers. After the information has a certain basis, customer relationship processing can be performed in different degrees of importance. According to the setting of different member upgrade rules, upgrade members. It can be changed from low level to high level or from high level to low level.
2080 Rule Analysis
80% of the performance comes from 20% of the old customers. Analyze whether the restaurant's current business is normal, and whether more of the performance comes from the old customers. Only when the customer's return rate is high can the business be more stable and upward. The 2080 rule is based on the standard 2080 law combined with different statistical methods to analyze different consumption situations.
Analysis Of Customer Base
Catering companies will position themselves before opening, and after the operation and reorganization, they will also analyze the main positioning of customer groups through data, so as to make targeted publicity for different groups. Set the type of customer group, classify customers with certain associations into corresponding groups, and analyze the groups.
Catering companies will position themselves before opening, and after the operation and reorganization, they will also analyze the main positioning of customer groups through data, so as to make targeted publicity for different groups. Set the type of customer group, classify customers with certain associations into corresponding groups, and analyze the groups.
Create More Business Opportunities
When is the peak business period? This is where all managers are concerned. In the system, through business analysis, managers can discover more business opportunities and grasp every business opportunity.
When is the peak business period? This is where all managers are concerned. In the system, through business analysis, managers can discover more business opportunities and grasp every business opportunity.
Caller ID To Hold Customer Relationship
For members who have applied for a VIP card, the system will reflect the member's information immediately when the member makes a reservation, so that the member understands the company's respect and attention to him, thereby increasing the return rate of old customers. The restaurant will provide customers with reservation services, usually by phone to make reservations for customers, customer will book large reservations on the spot. The caller of the customer is an identification method, and the old customer can be confirmed by the phone number.
For members who have applied for a VIP card, the system will reflect the member's information immediately when the member makes a reservation, so that the member understands the company's respect and attention to him, thereby increasing the return rate of old customers. The restaurant will provide customers with reservation services, usually by phone to make reservations for customers, customer will book large reservations on the spot. The caller of the customer is an identification method, and the old customer can be confirmed by the phone number.
Discover Potential Customers
For incoming calls from unfamiliar customers, the system will automatically store the customer's information so that the catering company can do a good job in tracking and serving customer relationships.
For incoming calls from unfamiliar customers, the system will automatically store the customer's information so that the catering company can do a good job in tracking and serving customer relationships.
Member Service Tracking
Through the SMS function, it is convenient and fast to do customer service work, such as: sending blessing SMS on important festivals and customer birthdays, so that customers pay more attention to it.
Through the SMS function, it is convenient and fast to do customer service work, such as: sending blessing SMS on important festivals and customer birthdays, so that customers pay more attention to it.
Member Return Rate / Points Management
In order to promote active consumption by members, you can perform point management and set relevant point standards. To exchange points for discounts to increase the loyalty and spending of members. Calculate the base point based on a certain number of points, members can get a certain number of points and discounts after consumption, and enjoy some preferential services higher than ordinary customers.
Member Stored Value
In the future, catering companies must take the chain branding route; therefore, membership cards will play an important role, using various services that can enjoy the same stored value and point discounts in different branches to increase member loyalty and consumption. Set up multi-storage and multi-send rules for each card type; including stored value gift ratio, level, valid time, etc.
